WHAT TO EXPECT DURING YOUR APPOINTMENT

WHAT IS YOUR CANCELLATION POLICY

We appreciate that occasionally missing appointments is completely unavoidable. However, failure to let us know in good time means other patients miss out.


If you cannot attend your appointment, please cancel within 24 hours, otherwise if we cannot fill your appointment, fees may apply for your session.

WHAT IS YOUR NEW PATIENT PROCEDURE?

At the start of your first session, you will be asked questions about your medical history as well as your symptoms. This is very important as it will help us to make an accurate diagnosis and suggest appropriate treatment. During this time you will be able to discuss what brings you to the clinic with someone who is able to devote the time is takes to understand you, your symptoms and provide you with an individualised treatment plan that targets the cause not just the symptoms of your condition.

DURING YOUR ASSESSMENT

We will need to examine the area(s) of your body causing discomfort and assess your posture and the way you move. Sometimes the cause of the problem may be in a different area to the pain, (For example) so we may need to examine your whole body.

We will need to feel for tightness in the muscles and stiffness in the joints and may need to touch these areas to identify problems. We will explain this as we go along, but if you are uncomfortable with any part of this then let us know, we can discuss this with you or stop if you prefer.

As with a visit to a GP or other medical professional, for an effective examine it may be necessary for you to remove some clothing as appropriate for the condition. This may mean undressing down to your underwear. If you are uncomfortable with this, then please let us know and we will make arrangements that make you more comfortable.

You are also welcome to bring someone with you for all or part of your consultation, and children should always be accompanied by a parent or guardian.

TREATMENT GIVEN

Treatment is based on the individual needs of the patient and so varies depending on your age, fitness levels and diagnosis. A wide range of gentle hands-on techniques that focus on releasing tension, stretching muscles and mobilising joints can be used. These are often used together with exercise and helpful advice designed to help you relieve or manage your pain, keep active and maintain optimal health.
Your treatment will begin at your first appointment. You may experience mild some soreness afterwards, but in most cases this will pass within 24 hours. If you have any questions about your treatment you are encouraged to discuss with us throughout your appointment.
If you have any questions, we will be happy to discuss this with you.

 

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Phone: 01256 42 00 42

Beechdown Health & Fitness Club. Beechdown Park, Winchester Rd, Basingstoke RG22 4ES

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©2019 by Optimal Heath Clinic.